Privacy Policy

Simi Valley Spine & Wellness ("we," "our office") respects your privacy. This policy explains what information we collect through this website and our communications, how we use it, and the choices you have.

Information we collect

When you contact us, request an appointment, or opt in to text messages, we may collect your name, phone number, email address, and any details you choose to share about your visit or condition. Like most websites, we may also receive basic technical information such as browser type and pages visited.

How we use your information

We use the information you provide to respond to your inquiries, schedule and confirm appointments, send appointment reminders and office notifications (including SMS text messages if you opt in), request feedback, and operate our practice. We do not use your information for purposes unrelated to your care and our services.

Mobile opt-in data (SMS)

We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes. Text messaging opt-in data and consent are used only to send you the messages described in our Terms & Conditions, such as appointment reminders and office communications. You can opt out at any time by texting STOP to (805) 581-2310.

Sharing of information

We may share information with service providers who help us operate our practice (for example, scheduling, reminder, and communication tools). These providers may use your information only to perform services for our office. We do not sell your personal information.

Access, correction, and deletion

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where applicable. To make a request, call (805) 581-2310 or email info@simispineandwellness.com.

Security

We take reasonable administrative and technical measures to protect your information, including secure transmission (HTTPS) on this website. No method of transmission or storage is completely secure, but we work to protect the information you share with us.

Cookies and analytics

This website uses a small number of cookies and similar technologies. Some are needed for the site to work, such as the online scheduling tool remembering where you are in a booking. We also use a privacy-focused analytics service that counts page views without cookies and without building a profile of you.

Advertising and your privacy choices

We may advertise our practice on Facebook and Instagram. If we do, this site can load an advertising cookie from Meta (Facebook) that tells Meta you visited a page here, so that we can measure our ads and show them to people who have already been to our website. Under California law that counts as sharing personal information for advertising, even though no money changes hands. We do not sell your personal information.

You are in control of this:

• The advertising cookie does not load until you accept it. If you decline, or simply ignore the notice, it never loads.
• You can change your mind at any time using the Your Privacy Choices link at the bottom of every page.
• If your browser sends a Global Privacy Control signal, we treat that as a request not to share your information and no advertising cookie will load. You do not have to tell us twice.
• We never load advertising trackers on our appointment scheduling page, our new patient form, or our contact page. What you type into those pages is not shared with advertising platforms.

We do not use any information about your health, your conditions, or your treatment for advertising, and we do not give advertising platforms information that identifies you as a patient.

Third-party links and embeds

This site may contain links to, or embedded content from, third-party services (for example, maps, reviews, and scheduling tools). Those services operate under their own privacy policies, and we are not responsible for their practices.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Contact us

Simi Valley Spine & Wellness
3655 Alamo St, Suite 201, Simi Valley, CA 93063
Phone: (805) 581-2310
Email: info@simispineandwellness.com